"It's the whole sausage and sausage factory problem: when you're outside and you only see the sausage coming out you think, `That's pretty tasty.' When you're on the inside and you know how it's made, it's terrifying. (...) It's never, `We set out this well-orchestrated plan, we're executing it, it's going exactly according to plan.'"
More quotes here: jan.flempo.com/2008/02/23/founders-at-work-quotes-2/[jan.flempo.com/2008/02/23/founders-at-work-quotes-2/]